We're a not-for-profit, NDIS-registered provider supporting people with disability across Victoria.
Recruitment
Our People & Culture team works with your Team Coordinator to recruit Assistants who suit you. You choose who joins.
A team you can love and trust
There are three things at the heart of how we support you:
Someone who knows you
Your local team coordinator is your go-to for everything to do with your supports. Plus there's a whole team behind them helping to make things run smoothly.
Behind your support
A whole team behind your team
Your local Team Coordinator is your go-to person. Behind them, a wider InLife team helps recruit, train and support your Assistants.
Our service is designed for people who need 25 hours or more of support each week, giving us the time to get to know you, build familiar relationships and bring the right people and expertise together, around you.
The people behind your team
Your support at work
From finding the right people to keeping everyone informed, there's a whole InLife team supporting your Coordinator and Assistants.
Here's how they help
Rostering
Our Operations team works with your Team Coordinator to plan rosters, respond to changes and keep support consistent.
Training
Our Leadership & Learning team helps your Assistants prepare with individual learning plans and shadow shifts shaped around you.
Communication
Your Team Coordinator and Assistants use the online team hub and personalised shift notes to share updates and stay informed.
After-hours support
Our after-hours team helps your Team Coordinator respond to unexpected roster changes and find cover when needed.
Quality and safeguards
Our Quality team and nurse educators work alongside Leadership & Learning to keep training high quality and tailored to you.
How we can support you
We provide disability support in three ways:
Individual supports
Support dedicated to you, at home and in the community.
From a few shifts per week to support throughout the day and night, we'll plan your team around your needs.
Shared Supported Independent Living (SIL)
Share a home and a team of Assistants with housemates, made right for you and how you live.
Individual support can also be arranged alongside your shared support.
Onsite shared support (OSS)
Live in your own apartment in an eligible SDA building, with a shared onsite team for unplanned support needs.
You can also choose InLife or another provider for your planned individual support.
What our clients say
94
%
say their Team Coordinator is easy to contact
97
%
agree their Assistants have the right skills to support them
93
%
feel comfortable speaking up when they're unhappy about something
Making the move to InLife
Whether you're changing providers, leaving hospital or planning for life after school, we'll work with you to make the move at your pace.
