Someone who knows you
Your local team coordinator is your go-to for everything to do with your supports. Plus there's a whole team behind them helping to make things run smoothly.
Your own team
You choose who supports you, and who doesn't. We're also a great place to work, so good people want to join us and stay with you.
Support that's right for you
We tailor our quality model for you. Your team has an online hub with shift notes, safeguards and a learning plan designed around your needs.
Once we've talked through what you'd like to keep or change, your Team Coordinator works with our recruitment and specialist teams to get your support ready.
Once your support starts, your Team Coordinator remains your go-to person, backed by our wider InLife team.
Often, yes. If they'd like to join InLife, we'll help them through recruitment, employment checks and onboarding. They need to meet our requirements before starting as InLife Assistants.
Not necessarily. You may be able to start with part of your support while keeping another provider for the rest. We'll help you explore an arrangement that suits your needs and funding.
We'll plan the handover around your existing arrangements and confirm when your new team can start. Our aim is to keep the assistance you need in place throughout the change.
Your existing service agreement may include a notice period. We'll help you plan the timing so you understand what needs to happen before your new support begins.
Yes. With your consent, we'll work alongside your NDIS Support Coordinator to plan the change and share the information needed.