Right for you

Everyone has their own routines, preferences and support needs. We make sure your Assistants have the information and training to understand yours.

Your online team hub brings together personalised notes, training and support plans, so your team comes prepared and stays informed as your needs change.

We take the time to learn how you communicate, what matters to you and what helps you feel comfortable.

We work with you and your behaviour support practitioners to put agreed strategies into practice, with a focus on your rights, choices and reducing restrictive practices.

Some support needs specialist skills and careful preparation.

Our nurse educators are registered nurses who help train Assistants in complex health supports, including enteral feeding and complex bowel care.

Individual training and practical guidance help prepare your team for your needs and routines.

Your rights, choices and the things you enjoy are at the heart of how we plan safeguards.

We work with you and the people involved in your support to understand risks and find practical solutions, with your local team drawing on our quality specialists and other experts when needed.

For Lewis, that meant working together to make fire pit nights possible at home, with the right planning, training and safeguards in place.

Your choices shape your support, and your local Team Coordinator works with you to put them into practice.

We welcome feedback, questions and concerns, and want you to feel comfortable speaking up when something could work better.

Our Client Advisory Committee brings clients, families and guardians together to help shape the quality of support across InLife.

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