Onsite shared support (OSS)

With OSS, you live in your own apartment and share an onsite team with other residents for unplanned support needs.

With Shared SIL, you live with housemates and share Assistants as part of a planned household support arrangement.

OSS is generally available to people living alone in eligible SDA apartments where an onsite support arrangement is in place.

Your eligibility and funding depend on your circumstances and NDIS plan. We can help you understand the arrangements available in a particular building.

Yes. OSS provides access to a shared team onsite 24 hours a day, including overnight.

The team helps with unplanned support needs, and response times depend on the circumstances and availability of the shared Assistant.

Our onsite team is available 24 hours a day for unplanned support needs. We'll explain how to contact them and what to expect. As the team supports other residents too, assistance may not be immediate and response times can vary.

Yes. You can continue receiving planned individual support from your existing provider while accessing the shared onsite team.

If you'd prefer InLife to provide your individual support too, we can explore that with you.

OSS is intended for unplanned assistance.

Regular activities, such as personal care, preparing meals or getting out into the community, are supported through separately arranged individual assistance.

The NDIS generally funds these as different arrangements.

Shared SIL provides planned support within a household, while OSS provides access to unplanned assistance in eligible apartment buildings.

We can help you understand which arrangement may suit your circumstances.

Your independent housing provider manages the property and tenancy arrangements.

InLife provides the onsite disability support. We keep housing and support separate so you have genuine choice over both.